In this simple guide I will show you how to fix the problem where PixEdit doesn't recognize the scanner you are using.
Simplest way to check is to what which version of Pixedit you use the 2 versions are: 32.bit and 64.bit, these are differentiated on our website by "download" and "download 64.bit" but there is another way to see which version you have by going into PixEdit Desktop or PixView by clicking on "help" and "about PixEdit" as shown below.
Once you've clicked on "about pixedit" the about page will show up and right beside the version number you'll see one of versions. the 32.bit version will have (x86) and 64.bit will have (x64) as the example below shows.
In this case I have the 64.bit version and for that you need the corresponding Scanner's 64.bit driver, And vice versa for the 32.bit needs the 32.bit driver.